Experienced in handling excellent customer service support thru voice, email or chat. Very proficient in quality assurance monitoring, coaching and support. Familiar in developing contents particularly in generating knowledge base and learning manuals. Well aware of IT-related topics, including hardware, software and the use of mobile applications. Very experienced in MS Office, web research, social networking and innovation.
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|Name||Score (out of 5)||Time to Complete|
|English Vocabulary Test (U.S. Version)||4.60||Top 10%||29 mins|
|Customer Service Test||4.10||Above Average||20 mins|
|Windows XP Test||3.40||Top 30%||20 mins|
|U.S. English Basic Skills Test||3.50||Above Average||20 mins|