-Delivery of excellent customer service to on-site and off-site customers. -Passionate about effective and efficient service delivery. -Able to work independently and within teams to build a culture of continuous service improvement. -Effective organisation and prioritising of a workload. Customer Service Experience: Blueblade Interactive - Customer Care Specialist , 2007-2008 Taking You Forward Inc - Sales Representative - 2009-2011
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|Name||Score (out of 5)||Time to Complete|
|MS Excel 2003 Test||3.60||Top 10%||22 mins|
|MS Word 2003 Test||3.25||Top 20%||20 mins|
|Windows XP Test||4.00||Top 10%||22 mins|
|Customer Service Test||4.40||Top 30%||13 mins|
|Call Center Skills Test||3.60||Above Average||20 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||18 mins|
|English To Tagalog (Filipino) Translation Skills Test||3.50||Below Average||25 mins|
|Telephone Etiquette Certification||3.15||Below Average||23 mins|
|UK English Basic Skills Test||2.50||Below Average||21 mins|
|Email Etiquette Certification||3.15||Below Average||22 mins|
|U.S. English Basic Skills Test||3.40||Below Average||17 mins|