I’m a people person through and through, so helping people get things done is what I do best. I’m good on the phone, by email or live chat. I have experience using helpdesk system and am easily trainable to use unfamiliar system. I’m keen to learn and view every job as an opportunity for me to expand my horizons while delivering calm and professional customer care to your specifications. As a highly dedicated worker, I pride myself on being punctual, reliable and keen on details. I’m a Smiles Chat Agent. I have a quiet office space, ongoing training & QA under British management, dedicated bandwidth ... and fail-safe power and equipment. It’s good for you and for me.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||12 mins|
|Help Desk Certification||3.50||Top 20%||9 mins|
|Telephone Etiquette Certification||4.45||Top 10%||15 mins|
|Call Center Skills Test||4.25||Top 20%||9 mins|
|English Vocabulary Test (U.S. Version)||4.75||Top 10%||12 mins|
|U.S. English Basic Skills Test||4.75||Top 10%||16 mins|
|Customer Service Test||4.25||Above Average||10 mins|
|UK English Basic Skills Test||3.50||Above Average||22 mins|