Gela Zozobrado
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Gela Zozobrado

Customer Care Virtuoso | Phone, Email or Live Chat


Guihulngan City, Philippines


I’m a people person through and through, so helping people get things done is what I do best. I’m good on the phone, by email or live chat. I have experience using helpdesk system and am easily trainable to use unfamiliar system. I’m keen to learn and view every job as an opportunity for me to expand my horizons while delivering calm and professional customer care to your specifications. As a highly dedicated worker, I pride myself on being punctual, reliable and keen on details. I’m a Smiles Chat Agent. I have a quiet office space, ongoing training & QA under British management, dedicated bandwidth ... moreand fail-safe power and equipment. It’s good for you and for me. less

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Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 12 mins
Help Desk Certification 3.50 Top 20% 9 mins
Telephone Etiquette Certification 4.45 Top 10% 15 mins
Call Center Skills Test 4.25 Top 20% 9 mins
English Vocabulary Test (U.S. Version) 4.75 Top 10% 12 mins
U.S. English Basic Skills Test 4.75 Top 10% 16 mins
Customer Service Test 4.25 Above Average 10 mins
UK English Basic Skills Test 3.50 Above Average 22 mins
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Work History

1 job


More than 30 hrs/week


Phone Number: Verified

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