10 year in depth call center experience in Operations support and leadership focusing on customer service, technical support and back office order management. Experience also includes training and quality assurance management to outsourcing US companies. With Strong Character Ethic, Excellent Problem Solving & Decision Making, Oral & Written Communication and Interpersonal skills. Will definitely deliver excellent results.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.50||Top 10%||17 mins|
|Telephone Etiquette Certification||4.15||Top 30%||15 mins|
|Management Skills Test||2.60||Above Average||36 mins|
|Email Etiquette Certification||4.15||Top 30%||26 mins|
|Customer Service Test||4.10||Above Average||25 mins|
|English Spelling Test (U.S. Version)||4.60||Above Average||15 mins|
|U.S. English Basic Skills Test||3.60||Above Average||18 mins|