Rafael E.
Drop Here

Rafael E.

Graphic Designer / Illustrator / Customer Support Professional

$8.89/hr

Makati City, Philippines

Overview

A Professional Technical Customer Support Representative and Subject Matter Expert with over six years of solid experience in the Customer Service field in a BPO (Business Process Outsourcing) setting. My skill set includes but not limited to: Customer Service: - Email, Phone and Live Chat Support (Zendesk, LiveHelpNow) - Zendesk Customer Service Specialist - Customer Service Subject Matter Expert - Certified Trainer - Call Center - Ticket, Chat, Phone, Social Support Agent - Training and Development - Project Coordination/Management - Inbound Phone Support - Outbound Phone Support - Social Customer Support Graphic Designs: - Flyers - Infographic - Web Banners - Website Template Design (Photoshop) - User Interface/User Experience Design - Logo Design - Vector Illustrations - ... moreProduct Label Design - Product Packaging Design - Business Card Design Website Design: - Front-End Website Design and Development Website Hosting - Website Hosting Server Troubleshooting - Cpanel, Web Host Manager, WHMCS - FTP (File Transfer Protocol) Internet Connectivity - VPN (Virtual Private Network) configuration - WAN/LAN Set-up and Troubleshooting less

Rafael E. has added 26 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jun 2013

    Need logos for all our services
    4.40
    Very fast and professional worker
    7 hours
    $6.67 / hr
    $47.80 earned

  • Jan 2013 - Feb 2013

    Social Media Manager - Web Assistant
    1.20
    129 hours

  • Nov 2011 - Aug 2012

    Web Hosting Technical Support (Level 1)
    3.65
    The freelancer has made this comment private
    1,200 hours
    $6.67 / hr
    $8,581.72 earned

  • Dec 2011 - Feb 2012

    Personal Assistant in Philippines

    No feedback given

    2 hours
    $5.56 / hr
    $12.95 earned

  • Nov 2011 - Dec 2011

    Project Assistant/Coordinator
    4.55
    The freelancer has made this comment private
    32 hours
    $2.78 / hr
    $89.43 earned

Rafael E. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Customer Service Test 4.00 Below Average 21 mins

Work History

74% Job Success
2,449 hours worked
19 jobs

Availability

Available
Less than 30 hrs/week

Verifications

Phone Number: Verified

Associated with

Agency logo
Raw Media Lab
78 hours

Search for others