Rafael E.

Rafael E.

Graphic Designer / Illustrator / Customer Support Professional

Makati City, Philippines

$8.89/hr

(3.79)

What's the difference
Overview

A Professional Technical Customer Support Representative and Subject Matter Expert with over six years of solid experience in the Customer Service field in a BPO (Business Process Outsourcing) setting.

My skill set includes but not limited to:

Customer Service:
- Email, Phone and Live Chat Support (Zendesk, LiveHelpNow)
- Zendesk Customer Service Specialist
- Customer Service Subject Matter Expert
- Certified Trainer - Call Center
- Ticket, Chat, Phone, Social Support Agent
- Training and D…

more

Rafael E. has added 26 portfolio pieces. Create an account to review them.

Work History & Feedback

Facebook Post designer

“Great designer, project ended, hopefully can work with him in the future”
4.70
705 hrs @ $5.56/hr
Earned $3,919

Need logos for all our services

“Very fast and professional worker”
4.40
7 hrs @ $6.67/hr
Earned $48

Social Media Manager - Web Assistant

No feedback given
1.20
129 hrs

Web Hosting Technical Support (Level 1)

No feedback given
3.65
1,200 hrs @ $6.67/hr
Earned $8,582

Personal Assistant in Philippines

No feedback given

2 hrs @ $5.56/hr
Earned $13

Project Assistant/Coordinator

No feedback given
4.55
32 hrs @ $2.78/hr
Earned $89

Wordpress website updates and web development

Job in progress

7 hrs @ $11.11/hr
Earned $76
Tests Taken
Name Percentile Score

Customer Service Test

50