A Professional Technical Customer Support Representative and Subject Matter Expert with over six years of solid experience in the Customer Service field in a BPO (Business Process Outsourcing) setting. My skill set includes but not limited to: Customer Service: - Email, Phone and Live Chat Support (Zendesk, LiveHelpNow) - Zendesk Customer Service Specialist - Customer Service Subject Matter Expert - Certified Trainer - Call Center - Ticket, Chat, Phone, Social Support Agent - Training and Development - Project Coordination/Management - Inbound Phone Support - Outbound Phone Support - Social Customer Support Graphic Designs: - Flyers - Infographic - Web Banners - Website Template Design (Photoshop) - User Interface/User Experience Design - Logo Design - Vector Illustrations - ... Product Label Design - Product Packaging Design - Business Card Design Website Design: - Front-End Website Design and Development Website Hosting - Website Hosting Server Troubleshooting - Cpanel, Web Host Manager, WHMCS - FTP (File Transfer Protocol) Internet Connectivity - VPN (Virtual Private Network) configuration - WAN/LAN Set-up and Troubleshooting
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|Name||Score (out of 5)||Time to Complete|
|Customer Service Test||4.00||Below Average||21 mins|