Susan K.

Susan K.

Customer Service/Virtual Assistant/Data Entry

Shipley, United Kingdom

$11.11/hr

(5.00)

What's the difference?
Overview

I have over 20 years of administrative experience and offer a wide range of skills including proficiency in Word, Excel and Powerpoint. Most recent employment in the UK was as a compliance officer in the compliance department of a financial services institution investigating the mis-selling of endowment policies. This work involved customer contact, calculation of compensation due and updating of databases. During my time at Abbey Life I gained my Financial Planning Certificates 1,2 and 3 a…

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Tests Taken
Name Percentile Score

Customer Service Test

98

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

75

English Spelling Test (UK Version)

90

English Vocabulary Test (UK Version)

91

Microsoft Word 2010 Test

94

Office Skills Test

86

Social Media Marketing Test

55

Telephone Etiquette Certification

92

UK English Basic Skills Test

98

Virtual Assistant Skills Test

64