Pattie A.
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Pattie A.

Customer Service/Web Design


Las Vegas, United States


Over the past 10 years I've worked virtually assisting my clients in both the Customer Service field, CRM, and designing and implementing websites. My customer service skills are stellar as I am demanding of good customer service and demand of myself that I provide that same level of service to those I'm servicing. Being a native English speaker I understand fully the nuances of the English language. With grown children, I'm not dividing my time between household duties and your objectives. I can fully concentrate on providing for you. I have experience in using help desk ticketing ... moresoftware and virtual phone support. I have great troubleshooting skills and can communicate technical issues to both the programming staff & customers effectively. My design skills include, HTML and CSS. I can easily install most programs and scripts. I have experience in CRM, Drupal, Joomla and Word Press and can easily manage these types of sites. less

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Name Score (out of 5) Time to Complete
Wordpress Test 3.10 Top 20% 32 mins
HTML 5 Test 3.40 Above Average 35 mins
HTML 4.01 Test 3.90 Top 20% 34 mins
CSS 2.0 Test 3.50 Above Average 38 mins
Telephone Etiquette Certification 4.15 Top 30% 13 mins
Email Etiquette Certification 4.00 Above Average 14 mins

Work History

248 hours worked
1 job


More than 30 hrs/week

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