Rajmohan V
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Rajmohan V

Customer Support, Tech Support, Accounting Professional, Wordpress

$5.56/hr

Puducherry, India

Overview

I am a Customer support, Wordpress, PHP, HTML, CSS, Book-keeping, Accounting, Administrative & Data Entry executive having over 19 years experience in related fields and have developed indepth knowledge in the following areas, and seek opportunities in related online work:- 1. OS - Windows 95, 97, 98, 2000, XP, Vista, 7, 8. 2. Applications :- MS Office 2000, 2003 & 2007 (includes indepth knowledge of MS word, MS Excel, MS Powerpoint & MS Access), Internet Explorer, Mozilla Firefox, Chrome, Outlook Express, MS - Outlook, Adobe Photoshop, 3. Have thorough knowledge on Tally (One of the most Popular and leading Accounting Software ... moreused by Millions of customers for their day to day accounting & book-keeping requirements) since its initial version to the current version i.e 9.2 4. Have finalized the accounts for income tax filing from 1998 to 2009 & sales tax assesments from 2001 to date. 5. Proficient in the following languages:- I. International Languages:- (a) English - Written, verbal and reading abilities (Fluent) II. Indian Languages:- (b) Hindi - Written, Verbal and reading abilities (Fluent) (c) Tamil :- Verbal (Excellent) and reading abilities (Good) (d) Malayalam:- Verbal (Excellent)and reading abilities (Good) 6. Also I am handling the overall administration for several firms over various periods, thereby having good exposure to different business and product lines, correspondence, etiquettes, interpersonal skills, customer support, HR functions, purchase & stores, Export & Import, data entry, procedures, laws and have developed a good grasp over the same. 7. Have high speed typing skills with very high accuracy. 8. Have experience in customer support industry (Call Center) catering to International Clients. less

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Work History and Feedback

  • Oct 2010 - Jan 2013

    Customer Service Technical Support

    No feedback given

    5,994 hours
    $2.78 / hr
    $17,085.52 earned

  • Aug 2010

    Everest Customer Support
    5.00
    $60.00 earned
    Fixed Price

  • Feb 2010 - Mar 2010

    Customer Support Team Manager
    5.00
    It was brilliant working with Raj. He finished the testing phase fairly quickly and followed the instructions. He also got really good test scores.
    $88.89 earned
    Fixed Price

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Tests

Name Score (out of 5) Time to Complete
Help Desk Certification 4.00 Top 10% 26 mins
Call Center Skills Test 4.40 Top 10% 19 mins
Accounting Principles Test 2.75 Top 20% 32 mins
MS Word 2003 Test 3.60 Top 10% 27 mins
Management Skills Test 3.00 Top 30% 25 mins
MS Excel 2003 Test 3.00 Top 30% 27 mins
Email Etiquette Certification 4.30 Top 20% 22 mins
Telephone Etiquette Certification 4.15 Top 30% 21 mins
Customer Service Test 4.40 Top 30% 21 mins
UK English Basic Skills Test 3.75 Above Average 27 mins
Windows XP Test 3.10 Above Average 25 mins
Office Skills Test 3.60 Above Average 25 mins
English Spelling Test (U.S. Version) 4.60 Above Average 12 mins
U.S. English Basic Skills Test 4.00 Top 30% 25 mins