Grace Ancheta
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Grace Ancheta

CSR/Phone support/Email/chat/appointment setter/DAta Entry/Team Lead

$5.00/hr

Mandaue- Cebu, Philippines

Overview

Started my call center job on 2006 as Spanish Sales Representative. On 2008, I got the opportunity to try different skill which is Customer service Representative and supported different services until 2010. My main objective is to be efficient and effective as a Customer Service Representative, where my 4 years of progressive experience in the industry can add value to a customer centric- team.

Work History and Feedback

  • Mar 2015

    Salesforce--Data Entry
    5.00
    Top quality work done quickly. Thanks so much!
    7 hours
    $5.00 / hr
    $35.00 earned

  • Feb 2015 - Mar 2015

    Data Entry - Long Term - Looking for Philippines based freelancer

    No feedback given

    25 hours
    $3.33 / hr
    $83.25 earned

  • Jan 2015 - Mar 2015

    Need someone urgently to assist with data-entry project

    No feedback given

    252 hours
    $3.00 / hr
    $755.00 earned

  • Aug 2014 - Feb 2015

    Simple Data Entry/Research job

    No feedback given

    76 hours
    $2.22 / hr
    $167.61 earned

  • Jun 2014 - Aug 2014

    Simple Data Entry/Research job

    No feedback given

    26 hours
    $2.22 / hr
    $57.35 earned

  • Aug 2012 - Nov 2013

    GROWING COMPANY SEEKING FOR LONG TERM PHONE AGENTS!!
    5.00
    Grace did well with her assigned tasks and a good team player. Wishing her the best with her future endeavors.We at Callmint will always welcome her back for future projects.
    1,649 hours
    $1.67 / hr
    $3,277.52 earned

  • View More (2)

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Tests

Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.15 Top 20% 18 mins
Telephone Etiquette Certification 4.30 Top 20% 15 mins
Call Center Skills Test 3.90 Above Average 26 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 28 mins
English Spelling Test (U.S. Version) 4.50 Above Average 16 mins
U.S. English Basic Skills Test 3.75 Above Average 14 mins
U.S. English Basic Skills Test 3.50 Above Average 21 mins

Work History

100% Job Success
6,286 hours worked
22 jobs

Availability

Available
Less than 30 hrs/week
24 hrs response time

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