Good day. My name is Rebecca. I've worked in a BPO industry for several months under Comcast as a Technical Support agent. I was assigned in Comcast SIK who's main task is to activate clients services such as cable, phone and internet service. Part of our task as well are to trace shipped products, schedule tech visit and upgrade customer subscription. We mainly serve people located in the US. I am proficient in using MS Office applications. You can rely on me the following areas: web research, data mining, data processing, PDF conversion and any admin task.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||19 mins|
|MS PowerPoint 2003 Test||4.60||Top 10%||25 mins|
|Microsoft Word 2010 Test||3.75||Top 10%||14 mins|
|Call Center Skills Test||4.25||Top 20%||9 mins|
|MS Excel 2007 Test||3.25||Above Average||39 mins|
|Email Etiquette Certification||4.15||Top 30%||13 mins|
|Social Media Marketing Test||3.90||Above Average||15 mins|
|Customer Service Test||4.25||Above Average||13 mins|