I am an expert Zendesk and Live Chat Support Specialist.
For over 4 years, I have provided high quality customer service experience to my clients assisting them in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English.
As a customer service provider, I also experienced in…
Cyrus jeffrey amatorio M. has added 16 portfolio pieces. Create an account to review them.
Appointment Setters via Mass Email Campaigns“Thank you!”
Magento Data Entry/ Product Research“Excellent work. Thank you.”
Marketplace Support Representative“Cyrus is a great worker who learns quickly and is always willing to go the extra mile. I hope that our needs allow us to hire him again soon. Job very well done!”
Customer Service Agent -- Shopify“Good afternoon,Cyrus has been a valuable part of our Customer Service for the past months. He has been flexible with work hours and shown great understanding during the peak season.Due to the winter ending we are forced to cut back on our CS reps and we must therefore end Cyrus' contract with us at this time. We thank him for his time and efforts.Best regards,RafnFounder, Skuuzi LLC”
Customer Service Reps needed for telecom operator“Contractor was unable to use the VPN client that dozens of others use, so was unable to do this job. Seemed nice thought.”
PART TIME RESEARCH ANALYST REQUIRED“Cyrus started off well but things started to get longer and longer then he disappeared. Very poor”
Internet Marketing Bad AssJob in progress
Full-Time VA required (Must have Macintosh)Job in progress
Customer Service Test
Email Etiquette Certification
Help Desk Certification
Management Skills Test