Cyrus jeffrey amatorio M.
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Cyrus jeffrey amatorio M.

Zendesk and Live Chat Support Specialist


Cainta, Rizal, Philippines


I am an expert email customer service with speciality in Zendesk and Live Chat support along with administrative support skills. I have professional with high quality customer service experience for more than 5 years with clients in various fields such as in Ecommerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimization and more. I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. I used ... moreprofessional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project! less

Cyrus jeffrey amatorio M. has added 17 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Aug 2014 - Oct 2014

    Appointment Setters via Mass Email Campaigns
    Thank you!
    9 hours
    $1.76 / hr
    $15.83 earned

  • Jun 2014

    Magento Data Entry/ Product Research
    Excellent work. Thank you.
    13 hours
    $0.50 / hr
    $6.25 earned

  • May 2013 - Jul 2013

    Marketplace Support Representative
    Cyrus is a great worker who learns quickly and is always willing to go the extra mile. I hope that our needs allow us to hire him again soon. Job very well done!
    360 hours
    $2.78 / hr
    $1,012.37 earned

  • Jan 2013 - Mar 2013

    Experienced VA Needed for Customer Service & Other Internet-based Tasks
    5 hours
    $4.00 / hr
    $20.00 earned

  • Jul 2012 - Aug 2012

    Amazon Customer Service Manager
    19 hours
    $2.22 / hr
    $41.80 earned

  • Jan 2012 - Apr 2012

    Virtual Assistant

    No feedback given

    7 hours
    $0.56 / hr
    $4.02 earned

  • View More (7)

Cyrus jeffrey amatorio M. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 3.25 Above Average 29 mins
Customer Service Test 4.40 Top 30% 20 mins
Management Skills Test 2.60 Above Average 21 mins
Email Etiquette Certification 4.15 Top 30% 28 mins
U.S. English Basic Skills Test 3.40 Below Average 30 mins

Work History

100% Job Success
9,233 hours worked
32 jobs


Not available


Phone Number: Verified


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