Yasser Mahmood
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Yasser Mahmood

Photoshop Expert\ Web designer \Customer Services Professional

$4.00/hr

Faisalabad, Pakistan

Overview

Work Experience Odesk / Upwork (2011-Todate) - I worked almost 6000 hours now on number of tasks related to customer services , phone support , web chat , admin work ,graphics design , social media marketing , Blog writing etc just to name the few of them . Sales Team Leader (Manager) - The Listening Company, Richmond, London (July 2006 –Feb 2010) Duties include: - • inbound telephone calls, inbound customer service, outbound telephone calls, outbound cold calling, helping new comers to adapt to selling environment ,customer centred approach. Management - K.M Weaving (TEXTILES BUSINESS), Faisalabad, Pakistan (Aug. 2003 - Dec. 2005 , ... more Mar2010 till Todate) • I was involved in staff management, recruitment, developing staff. Duties included. I managed team of up to 20-30 people at one shift as business was running 24\7 and keeping track of day to day business. Education PGD (NQF) Level 7, Business Management - (2007-2008) (ILM DIPLOMA) Web /Graphics Designer Diploma (2009) London PGCE, E-Business with Management - (2006-2006) Middlesex University London E-Commerce, Management Studies MSc, (Computer Sciences) - (2001-2004) UAF, FSD Bsc - (1999-2001) Fsc-(1996-1998) Matric- (1993-1995) Achievements 1997 1st In General knowledge Quiz Competitions of College & Board 1997 competed at national quiz competition 1998 diploma in computer application, diploma in English language, tofel 2000 SAT 2001 diploma in computer programming 2005, 2008 ielts 2009 ECDL, Certification in web design (e-commerce) (CIW Master Web designer) Key Skills Leadership, motivator, organizer, team worker, customer centred solutions, direct, communicative, attentive listener , web site designing, web browsing/e-mail, data entry etc Multilingual fluent English, fluent Hindi, fluent Punjabi, fluent Urdu Hobbies & Interests Exploring cultures, swimming, reading, cricket, computers, hiking, References can be provided if asked less

Yasser Mahmood has added 19 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Nov 2014 - Jun 2015

    Virtual Assistant
    5.00
    523 hours
    $3.00 / hr
    $1,771.50 earned

  • Aug 2013 - May 2015

    Virtual Assistant - Customer Support for Web Design Company
    5.00
    528 hours
    $3.33 / hr
    $1,770.27 earned

  • Aug 2014 - Apr 2015

    Need Virtual Assistant with Excellent English Skills

    No feedback given

    26 hours
    $3.00 / hr
    $78.00 earned

  • Mar 2014 - Apr 2015

    Virtual Assistants
    5.00
    Yasser was a pleasure to work with and was one of my trusted contractors. He is capable, quick to learn and above all communicated well at all times. Would definitely hire again.
    22 hours
    $2.78 / hr
    $62.09 earned

  • Feb 2014 - Mar 2014

    Need Banner to use on print and web
    4.60
    8 hours
    $4.44 / hr
    $35.52 earned

  • Feb 2013 - Nov 2013

    E-commerce Product Listing Assistant
    4.15
    the internet connection has problem
    64 hours
    $2.22 / hr
    $147.26 earned

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Tests

Name Score (out of 5) Time to Complete
Online Article Writing and Blogging Test (U.S. Version) 5.00 1st Place! 9 mins
Internet Marketing Test 4.50 Top 10% 11 mins
MS PowerPoint 2003 Test 3.00 Above Average 24 mins
Outbound Sales Skills Test 2.70 Above Average 28 mins
Social Media Marketing Test 4.40 Top 20% 10 mins
Telephone Etiquette Certification 4.30 Top 20% 26 mins
Customer Service Test 4.25 Above Average 25 mins
Call Center Skills Test 3.50 Below Average 33 mins
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Work History

76% Job Success
6,352 hours worked
18 jobs

Availability

Available
More than 30 hrs/week

Verifications

Phone Number: Verified

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