I have 13 years total experience with customer service, B2B sales, lead generation, training, internet marketing and quality assurance to outsourcing companies. Part of the 13yrs, is my 5 years working familiarity as Operations Manager running over 30 virtual employees for customer service, internet marketing and outbound calling.
I have spent countless hours answering phones, sending and responding to emails, responding to livechats, overseeing timetables, communicating to clients, managing te…
Customer Service“nice work will hire again soon”
Voice Recordings for Youtube Videos“Christel was very professional and friendly. She is one of my favorite people that I have worked with on ODesk. I was clear that she took quite an interest in the assignment.”
Office Skills Test
Telephone Etiquette Certification