I have extensive experience in brick and mortar call center management as both a team manager and an account manager. My circumstances require me to work at home presently, and I am excited to bring my customer service experience and enthusiasm to your customers. My forte is in chat and email support; however, I am available for phone support as well if VOIP phone is compatible with your client services system.
|Name||Score (out of 5)||Time to Complete|
|Office Skills Test||4.50||Top 10%||13 mins|
|U.S. English Basic Skills Test||4.90||Top 10%||16 mins|
|Email Etiquette Certification||4.45||Top 10%||10 mins|
|English Vocabulary Test (U.S. Version)||4.40||Top 30%||9 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||11 mins|