Susan W.
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Susan W.

Customer Service Specialist


Hazard, United States


I have extensive experience in brick and mortar call center management as both a team manager and an account manager. My circumstances require me to work at home presently, and I am excited to bring my customer service experience and enthusiasm to your customers. My forte is in chat and email support; however, I am available for phone support as well if VOIP phone is compatible with your client services system.

Work History and Feedback

  • Dec 2011 - May 2012

    Transcript proofreading with audio review
    Job is fair.
    Fixed Price

  • Dec 2011 - Feb 2012

    Logistics Agent
    Susan was great - this contract is ending because of external factors, but I would be happy to work with her again soon!
    22 hours
    $8.89 / hr
    $197.18 earned

  • Dec 2011

    SEO Content Researcher/Writer Needed: 250 questions/answer
    Fixed Price


Name Score (out of 5) Time to Complete
Office Skills Test 4.50 Top 10% 13 mins
U.S. English Basic Skills Test 4.90 Top 10% 16 mins
Email Etiquette Certification 4.45 Top 10% 10 mins
English Vocabulary Test (U.S. Version) 4.40 Top 30% 9 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 11 mins

Work History

22 hours worked
3 jobs


More than 30 hrs/week

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