Susan W.

Susan W.

Customer Service Specialist

Hazard, United States

$16.70/hr

(4.30)

What's the difference
Overview

I have extensive experience in brick and mortar call center management as both a team manager and an account manager. My circumstances require me to work at home presently, and I am excited to bring my customer service experience and enthusiasm to your customers. My forte is in chat and email support; however, I am available for phone support as well if VOIP phone is compatible with your client services system.

Work History & Feedback

Transcript proofreading with audio review

“Job is fair.”
4.05
Fixed Price

Logistics Agent

“Susan was great - this contract is ending because of external factors, but I would be happy to work with her again soon!”
4.55
22 hrs @ $8.89/hr
Earned $197

SEO Content Researcher/Writer Needed: 250 questions/answer

No feedback given
4.10
Fixed Price
Tests Taken
Name Percentile Score

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

79

Office Skills Test

98

U.S. English Basic Skills Test

99