Sushmita Sharma

Sushmita Sharma

Experienced Technical Writer and Support Executive with CCNA

Manchester, United Kingdom



What's the difference?

*Customer Service, User's Manual, Functional Specifications, White Papers, Technical Documentation*

I am a Network Associate,Technical writer and Technical Support executive with 6+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few.

I specialise in analysing, planning, and executing documentation tasks for products and software applications by way of creating differen…


Sushmita Sharma has added 13 portfolio pieces. Create an account to review them.

Work History & Feedback

White Paper on Computer on Module in Military Application

“Good job, Sushmita. We are very happy with your work. Thanks.”
Fixed Price $400

FAQ writer (for our vpn service)

“just perfect... thanks for your hard work...”
91 hrs @ $5.56/hr
Earned $508

Technical documentation for web app

“Fast worker, very good communication.”
11 hrs @ $8.33/hr
Earned $94

User Manual Update

“Sushmita did a very good job. She is very easy to work with, very reactive and very available. I recommend her if you ever have a User Manual to write.”
2 hrs @ $8.33/hr
Earned $17

Write User Guide for Mobile App Design Platform

“Sushmita's work exceeded my expectations. She is very detail-oriented and works in a timely manner. I'm definitely using her again.”
51 hrs @ $6.11/hr
Earned $313

Documentation and Technical Support

“Sushmita was hired to do some comlex networking documentation. She had never seen our network before, and managed to figure it all out, and do an amazing job in less time than we estimated. She is simply amazing.We will be hiring her for more work very soon..assuming her availablity for a much larger project.”
8 hrs @ $12.22/hr
Earned $142

Site QA in UK

Job in progress

1 hrs @ $16.00/hr
Earned $16

Guide to video conferencing

Job in progress

Fixed Price $80

Ghost Writer

Job in progress

7 hrs @ $4.44/hr
Earned $30

Tecnical Writer with expertise in networking

Job in progress

Fixed Price $158

Blog Article Writer for Technologies site

Job in progress

Fixed Price $33

Research US University Programs and Degrees

Job in progress

5 hrs @ $4.00/hr
Earned $21
Tests Taken
Name Percentile Score

Call Center Skills Test


Customer Service Test


English Vocabulary Test (U.S. Version)


Software Testing Test


Technical Writing Skills Certification


U.S. Word Usage Test