Ariadne Sanders

Ariadne Sanders

World-Class Customer Service Leader/Professional Transcriptionist

Las Vegas, United States

$25.56/hr

(4.99)

What's the difference
Overview

I have over 7 years of world-class customer service experience including IT, retail sales, and account management. During my Upwork tenure I have provided superior phone, chat, ticket, and email support, mastering applications such as Zendesk, Authorize.net, Magento, Olark, X-Cart, PayPal, and ShipStation. Utilizing these applications I have processed orders and returns, issued refunds, applied discounts, adjusted orders, updated customer info, researched customer buying history, analyzed aban…

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Work History & Feedback

 Independent and Enthusiastic Customer Concierge

“This lady is a slam dunk! She has amazing people skills - so amazing, in fact, she could probably navigate a hostage negotiation with ease and pizazz. She's smart and thinks on her feet. A++++!”
5.00
551 hrs @ $7.78/hr
Earned $4,287

Human Resources - Phone Interviews

“Ari did a great job for us! She completed every assignment as agreed and came up with a lot of really good suggestions. We are closing the position for budgetary reasons not for performance. Thanks for all the help Ari!”
5.00
87 hrs @ $16.67/hr
Earned $1,450

Human Resources - Phone Interviews

“Ari did a great job for us! She completed every assignment as agreed and came up with a lot of really good suggestions. We are closing the position for budgetary reasons not for performance. Thanks for all the help Ari!”
5.00
77 hrs @ $7.78/hr
Earned $600

Account Sales Manager

No feedback given
5.00
Fixed Price $1

Customer Service Rep near Durham North Carolina

No feedback given
2.20
7 hrs @ $16.67/hr
Earned $114

English Transcribers

Job in progress

Fixed Price $170

 Independent and Enthusiastic Customer Concierge

Job in progress

618 hrs @ $9.90/hr
Earned $6,687
Tests Taken
Name Percentile Score

Call Center Skills Test

100

Customer Service Test

98

Data Interpretation Test

75

Email Etiquette Certification

96

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

63

Negotiations Skills Test

75

Office Skills Test

72

Organizational Behavior Test

99

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

82