Tariq Amin
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Tariq Amin

Expert Customer Service Agent


Lahore, Pakistan


I have proven myself with hard work and dedication to be the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in customer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless ... morefor them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of over 5 years. Ever since October, 2012 I have been working through oDesk and currently have an experience of over 7 years in this field. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management less

Tariq Amin has added 6 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Apr 2013 - Nov 2013

    Dynamic Customer Service Agent Needed for Growing US Ecommerce Business!
    Tariq is one of the finest freelancers I have had the opportunity to work with. I am ending this job so I can give him a new job with greater responsibility.
    989 hours
    $3.00 / hr
    $3,065.50 earned

  • May 2013 - Aug 2013

    Customer Service Representative for Online Australian Health & Fitness Company
    The freelancer has made this comment private
    464 hours
    $4.00 / hr
    $1,855.34 earned

  • Mar 2013 - May 2013

    Need 8-9 hours of video (English) audio transcribed to English text

    No feedback given

    57 hours
    $4.00 / hr
    $226.20 earned

  • Nov 2012 - Jan 2013

    Video Transcription
    Great work.
    231 hours
    $5.00 / hr
    $1,156.70 earned

  • Nov 2012

    10 Articles related to Small Business
    Tariq was a pleasure to work with. His work was excellent quality, he is approachable and creative. Looking forward to working with him again in the future.
    $50.00 earned
    Fixed Price

  • Oct 2012 - Nov 2012

    Accurate Transcriptionist
    I found Tariq to be a very talented at the job he was hired for. He had a wonderful grasp of the English required to do a very accurate job. He was friendly and personable to deal with and I was very sorry to see him go. A pity i was not more organised on my end, but I wish him all the best in the future and if you ever need part time transcription work Tariq, let me know! Thank you.
    $13.93 earned
    Fixed Price

  • View More (2)

Tariq Amin has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 4.10 Top 10% 29 mins
Selling Skills Test 4.10 Top 10% 26 mins
Call Center Skills Test 4.50 Top 10% 16 mins
Business Writing Skills Certification 3.25 Top 20% 22 mins
Email Etiquette Certification 4.55 Top 10% 18 mins
Customer Service Test 4.50 Top 20% 22 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 15 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 19 mins

Work History

100% Job Success
9,836 hours worked
18 jobs


Not available


Phone Number: Verified

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