Leif has been working in the outsourcing industry since 2006. He started his career as a customer service representative of Teleflora Web Services based in the United States. Then after, he served as an Associate II agent at Callbox Inc., one of the largest outsourcing company in the Philippines. Being able to be independent, driven and competitive made him the companies employee of the month twice in a row. Back in 2010 he also became a Team Leader and Accounts Manager in Business Solutions and managed a team of agents/contractors while having been the company clients direct point of contact. He monitored ... and supervised the agents and their activities in the team while being responsible for maintaining and strengthening relationships with clients assigned to him through consistent customer contact. He founded VWP Manpower Agency believing that this way, he can help his fellow Filipino experts by being an instrument to boost their skills and expertise in a competitive market place like the outsourcing industry. Leif holds a Bachelors degree in Information Technology from Iloilo State University(formerly Western Visayas College of Science and Technology). Below is a link of Brian's sample voice recording for verbal communication assessment. Recording link: https://dl.dropbox.com/u/11634117/VWPContractorRecordings/BrianMargallo.mp3
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|Name||Score (out of 5)||Time to Complete|
|Outbound Sales Skills Test||3.00||Top 30%||11 mins|
|Office Skills Test||4.00||Top 30%||16 mins|
|Customer Service Test||4.00||Below Average||11 mins|