Iris Faye Villardo
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Iris Faye Villardo

Iris Faye Villardo/CS Trainer/Recruitment Specialis/English Consultant

$3.33/hr

Zamboanga City, Philippines

Overview

Over the 5 years of my work experience, I have encountered people with different perspectives and views in life. I am able to be flexible enough to be able to communicate with them effectively and give out excellent customer service that my customer will never forget. I am also a good Team player and can work very well with others. I also have experience in Sales. Iris Faye A. Villardo 09 Sapphire St., A&W Subdivision, Guiwan, Zamboanga City, Philippines, 7000 Email:ifvillardo@yahoo.com (63) 916-272-5077 (Mobile) Employment History_________________________________________ November 2012 – Present 1. Hired Target Recruitment Agency Position Title: Trainer/Recruitment Specialist Specialization: English Communication and Customer Service Industry: BPO and Sourcing Monthly Salary: PHP ... more12000 March 2012 – January 2013 2. Google Position Title: English Judgement Contributor Specialization: Research and Web Surfing Industry: Work from Home Monthly Salary: $240.00 March 2012 - Present 3. Filinvest Land Incorporated Position Title: Product Consultant Role: I sell Real Estate Properties (Commercial and Residential Spaces, as well as House and Lots) Specialization: Sales Industry: Real Estate Monthly Salary: Commission- Based plus allowance September 2011 – February 2012 4. Dr. Maria Melanie Lim-Chua Dental Clinic Position Title : Secretary/Dental Assistant Role : Records, Maintaining and Preparing Instruments, Assisting during Procedures, Making and Confirming Appointments May 2010 - February 2011 5. Intelenet Global Solutions Philippines Position Title : Reservation Specialist and Customer Service Representative (Hilton Hotels) Specialization : Sales - Retail/General Role : Booking Hotel Rooms, Making Reservations, Providing Customer Service, Answering Inquiries Industry : Call Center / IT-Enabled Services / BPO Monthly Salary : PHP 21000 February 2010 - March 2010 6. Teletech Position Title : Inbound Sales Representative (Telstra) Specialization : Sales - Telesales/Telemarketing Role : Sales Support Coordinator, Customer Service Industry : Call Center / IT-Enabled Services / BPO Monthly Salary : PHP 20000 May 2009 - January 2010 7. Convergys Services Philippines Position Title : Customer Service Representative (AT&T Cellular Phone Warranty) Specialization : Customer Service Role : Customer Service – General, Warranty Exchange, Troubleshooting Industry : Call Center / IT-Enabled Services / BPO Monthly Salary : PHP 17000 September 2008 - April 2009 8. Etelecare Global Solutions Position Title : Sales Specialist (Vonage) Specialization : Sales - Telesales/Telemarketing Role : Telesales Consultant, Hard Selling of Home Phone Service Industry : Call Center / IT-Enabled Services / BPO Monthly Salary : PHP 15000 Educational Background_________________________________________________________ Bachelor's Degree in Nursing Major : General Nursing Institute/University : Ateneo de Zamboanga University, Zamboanga City, Philippines CGPA : 85/100 Graduation Date : March 2008 Secondary Education Diploma in Secondary Education, Graduated March 2004 Western Mindanao State University, Zamboanga City, Philippines, Year 2000-2004 Intermediate Education Diploma in Elementary Education, Graduated March 2000-3rd Honorable Mention Western Mindanao State University, Zamboanga City, Philippines, Year 1994-2000 Diploma in Preparatory Education, Graduated March 1994 Western Mindanao State University, Zamboanga City, Philippines, Year 1992-1994 Skills_____________________________________________________ Dancing (Dance Troupe, Cheerleader – School) SALES Singing (Choir member- Church, School) Multitasking Typing: average of 40-50 words per minute Public Speaking: Oratorical Speeches, Declamations, and Interpretative Readings Sports: table tennis, badminton, billiards Languages Spoken: English, Filipino, Visayan, Chavacano Eligibility____________________________________________________ Passed the Philippine Nursing Board Exam, June 2008 References_________________________________________________ Sheila F. Padua Branch Manager Filinvest Land Inc. - Zamboanga City 09175846133 Maria Melanie Lim-Chua, D.M.D. Employer/Dentist 09173203080 Cerelyn Kate Cruz Team Leader Intelenet Gobal Solutions-Hilton Hotel Reservations-UK 09179019592 Freya Lynn Mari A. Bitas Sales Executive TXVID 09276726590 Joey Neil Canaya Recruiting Officer Etelecare Global Solutions 09279712588 Jeanne Tan Training Specialist Global - Sales Etelecare Global Solutions 09277859612 Charmaine Samson Sales Agent/ Coach Etelecare Global Solutions 09159021032 Stephanie Takada Team Leader Convergys Services Philippines 09156016736 _________________________________________________ less

Work History and Feedback

  • Mar 2012 - Jan 2013

    English Judgement Contributors
    2.35
    The freelancer has made this comment private
    821 hours

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Tests

Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 13 mins
UK English Basic Skills Test 4.75 Top 10% 20 mins
English To Tagalog (Filipino) Translation Skills Test 4.40 Above Average 24 mins
U.S. English Basic Skills Test 4.60 Top 10% 39 mins
Office Skills Test 3.90 Top 30% 19 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 16 mins

Work History

843 hours worked
3 jobs

Availability

Available
More than 30 hrs/week

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