I'm a seasoned young professional equipt with extensive experience in all aspects of Sales and Customer Service. I'm that irresistible combination of aggressive, likeable, relentlessly positive, and fearless. I am a proven expert in cold calling may it be warm or cold. I have been in the BPO industry for over 5 years and handled numerous accounts from B2B, B2C, Appointment Setting, Lead Generation, Financial, Up selling, Cross Selling, Order Processing, Telemarketing and Closing for customers in the UK, USA, Canada, Europe, Australia, Malaysia and Singapore. I have received multiple recognitions and commendations from the clients, upper management down ... to my colleagues for exceeding quotas and providing more than what is expected. My calls were even used as a training tool to help improve sales. I also share strategies on how to be an effective sales agent. I was assigned as the Assistant Team Manager. I do call monitoring and coaching. I have also been the head for confirmation and fallback. My skills and interest combined with this history of getting results, make me valuable. I have the ability to set priorities, identify problems and use my experience and energy to solve them. My customer service skills is second to none. So if you are looking for dedicated to excellence and with high level of integrity. You are on the right page of profile.
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|Name||Score (out of 5)||Time to Complete|
|Outbound Sales Skills Test||3.15||Top 20%||24 mins|
|English Spelling Test (UK Version)||4.75||Top 30%||22 mins|
|Call Center Skills Test||4.00||Top 30%||19 mins|
|Customer Service Test||4.25||Above Average||22 mins|
|Email Etiquette Certification||4.00||Above Average||24 mins|
|Telephone Etiquette Certification||3.85||Below Average||22 mins|
|English Spelling Test (U.S. Version)||4.50||Above Average||28 mins|