AL Layacan

AL Layacan

Complaince Manager, Customer Service Rep, VA, Prints & Layout Designer

San Pedro, Laguna, Philippines

$5.56/hr

(4.47)

What's the difference?
Overview

I am an experienced Compliance and Investigation Manager, Fraud Prevention and Detection Analyst, Customer Service Representative and Trainer. For 9 years, I have extremely developed competitive skills in training, team/project management, customer service, fraud detection/prevention/investigation/recovery, administrative tasks, email handling, data entry and web research. I have worked in International Companies and dealt with international premier clients/customers.

I was also trained and ex…

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AL Layacan has added 16 portfolio pieces. Create an account to review them.

Work History & Feedback

Best Web Researcher

“Nice to work with her. Will work again.”
5.00
Fixed Price $5

Outbound Customer service representative

“Lizzie did a very good job for us. She is now busy with school and cannot work the hours we require.”
4.50
684 hrs @ $4.00/hr
Earned $2,740

Leasing company customer service. Prequalify leads

“Good work.”
4.85
40 hrs @ $3.50/hr
Earned $139

Experienced Virtual Assistant

No feedback given
5.00
6 hrs @ $3.33/hr
Earned $20

Virtual Assistant for Real Estate Team - Requires great English and Communication Skills

No feedback given

300 hrs

All rounder

No feedback given

0 hrs @ $0.01/hr
Earned $70
Tests Taken
Name Percentile Score

Accounting Principles Test

76

Call Center Skills Test

89

Customer Service Test

80

Email Etiquette Certification

58

English Spelling Test (U.S. Version)

64

Help Desk Certification

87

Management Skills Test

84

Microsoft Word 2010 Test

75

Outbound Sales Skills Test

90

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

52