Joy Angeli Oli
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Joy Angeli Oli



Taguig, Philippines


I graduated in St. Paul University in Manila with a degree in Bachelor of Science in Psychology. I worked as a Human Resources Assistant for a few months. I was assigned in timekeeping and employee benefits. I consider myself as a billing expert since I worked for Convergys Phils for almost 6 years as a customer service specialist for customer care and billing. We handled different telecommunications service providers such as Nextel, Sprint, AT&T, Optus and Orange. I was also promoted as a Senior Specialist for Sprint. I was part of a team who handled escalated calls. Aside from that, ... moreI am also in charge of updating our site's performance in terms of surveys and resolution. I can say that I have an enduring patience to handle difficult calls & irate customers. I transcribed medical recordings way back in college. I am also interested in data entry and admin work. less

Work History and Feedback

  • May 2012 - Oct 2012

    English Judgement Contributors
    745 hours


Name Score (out of 5) Time to Complete
English Vocabulary Test (U.S. Version) 4.50 Top 20% 22 mins
U.S. English Basic Skills Test 4.10 Top 20% 22 mins
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Work History

745 hours worked
1 job


More than 30 hrs/week


Phone Number: Verified

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