Over the last 20 years I have developed as a Customer Service Professional via phone, email and face to face; the last three years in a virtual office environment. I am experienced in administrative and clerical support handling basic office tasks and managing small teams. Some industries I've worked in include: Front Desk Support-Fifth Third bank Receptionist-Endress & Hauser, Inc Microfilm and Filing-Community Hospital East Research and City Outreach-Feiwell & Hannoy, P.C. Office Manager-RPS Imaging, Indianapolis I have provided virtual support to include: Recare Agent and Scheduler via remote desktop-Cherry Hill Dental Office Research and Data Entry-A Little Bird Told Me Kids & ... Bubs Virtual Call Center-Mullins Media Group, LLC Event Writer and Data Entry-Savvy Source Lead Generator-Pivotal Practices Consulting, LLC My marketable assets range extensively in a variety of industries, but my current area of expertise is concentrated to fashion and jewelry marketing. Specifically utilizing social media platforms, researching dropship companies, selecting product, managing backend via Shopify and product description writing. Currently, I provide Social Media Marketing assistance to several companies utilizing such platforms as Facebook, Pinterest, Instagram and Polyvore. I offer supplementary talents and skills utilizing a Windows 7 laptop with headset, Android phone and tablet, with proficiency using Skype, Hootsuite, Trello, Help Scout and various CRM applications.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.55||Top 10%||17 mins|
|Virtual Assistant Skills Test||3.85||Top 10%||25 mins|
|Organizational Behavior Test||3.25||Top 30%||28 mins|
|Email Etiquette Certification||4.45||Top 10%||22 mins|
|Creative Writing Test - Fiction (U.S. Version)||3.75||Above Average||36 mins|
|Office Skills Test||4.40||Top 10%||36 mins|
|Call Center Skills Test||4.00||Top 30%||20 mins|
|Customer Service Test||4.40||Top 30%||14 mins|
|UK English Basic Skills Test||3.60||Above Average||23 mins|
|English Vocabulary Test (U.S. Version)||3.90||Above Average||21 mins|
|U.S. English Basic Skills Test||4.25||Top 20%||26 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||33 mins|