Mary Rose Pascual

Mary Rose Pascual

Nurse Mae Accounting

Manila, Philippines

$5.00/hr

(5.00)

What's the difference?
Overview

Being in a Call Center Industry for 6 years and 5 months, I am confident that I can deliver an excellent customer service. I have earned much experience in interacting directly with clients, through phone, email, webinars, and personal business meetings. As part of the management, I handled a team of 15 people, leveraging them to exceed expectations while having fun and enjoying work. I do call listening, product knowledge review, record and update Metrics and one on one coaching with every agen…

more

Work History & Feedback

Contract Renewal Manager

“Thank you!”
5.00
Fixed Price $1

Cloud 9 Customer Support Manager

No feedback given
5.00
Fixed Price $1

Customer Support Team Manager

No feedback given
5.00
Fixed Price $60

Everest Customer Support

No feedback given
5.00
Fixed Price $60
Tests Taken
Name Percentile Score

Accounting Principles Test

70

Accounting Skills Test (Assets and Revenue)

75

Book keeping Test

51

Call Center Skills Test

83

Customer Service Test

59

Customer Service Test

50

Customer Service Test

59

Email Etiquette Certification

77

Email Etiquette Certification

68

Management Skills Test

84

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

64

U.S. English Basic Skills Test

52

U.S. English Basic Skills Test

52

Virtual Assistant Skills Test

57