My educational background and knowledge as well as my occupational and personal experiences have equipped me well to face the challenges of the jobs that are available online. The experience I gained in working as an operations specialist with customer service/sales associate and market research analyst as the primary assignment, performing a specific quality related function within the company’s quality program, has enhanced my skills in written and oral English, telephone and email etiquette, sales and after sales service, technical support, data entry, data analysis, payment processing, marketing research, conflict resolution and situational analysis among others. My managerial skills were ... polished during my stint as production manager and shift manager of a Business Processing Outsourcing company. I am looking forward to working with people or companies who desire to get the job done efficiently and effectively.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.25||Top 20%||32 mins|
|MS Excel 2007 Test||3.50||Top 30%||40 mins|
|Customer Service Test||4.40||Top 30%||20 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||33 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||34 mins|