Amber Ross Ramos
Drop Here

Amber Ross Ramos

Outstanding Customer Support | Admin | | BPO


Guihulngan City, Philippines


I am a keen and experienced customer service agent ready to deliver top quality services for your business. I am at my best interacting with people by phone, live chat or email. I am also comfortable performing Virtual Assistant roles and Order Processing tasks. I’ve worked as a Tier 2 Customer Service Rep in an international BPO company supporting major US-based accounts, so I know what international clients expect. This has helped me hone my communication and customer service skills. I am used to working in a fast-paced environment and have a highly developed ability to stay focused when the pressure rises. ... moreI am reliable, punctual, highly trainable and keen to do my best for my clients. I am new to Odesk and looking forward to proving myself! I’m a Smiles Chat Agent: I get quiet office space, ongoing training & QA, British management, dedicated bandwidth and fail-safe power and equipment. It’s good for you and for me. less

Work History and Feedback

  • Sep 2012

    1 hour 40 minute Transcription
    Great to work with! Completed the work on time, and had a dedicated team. I would definitely hire again!
    $7.50 earned
    Fixed Price

Amber Ross Ramos has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (UK Version) 5.00 1st Place! 9 mins
English Spelling Test (U.S. Version) 5.00 1st Place! 8 mins
Call Center Skills Test 4.25 Top 20% 25 mins
UK English Basic Skills Test 4.10 Top 20% 19 mins
English To Tagalog (Filipino) Translation Skills Test 4.50 Above Average 33 mins
English Vocabulary Test (U.S. Version) 4.60 Top 10% 12 mins
U.S. Word Usage Test 3.60 Above Average 40 mins
Email Etiquette Certification 4.15 Top 30% 27 mins
Telephone Etiquette Certification 4.00 Above Average 29 mins
Customer Service Test 4.25 Above Average 9 mins
U.S. English Basic Skills Test 4.10 Top 20% 19 mins