Baltazar iii C.

Baltazar iii C.

Project Manager *Team Leader *Quality Analyst

Marikina City, Philippines

$8.89/hr

(4.96)

What's the difference
Overview

Worked successfully for 3 years in a BPO/Contact Center environment as a Team Leader, and Escalations Supervisor using strong interpersonal and communication skills, along with a flexible, pro-active and creative management approach.

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Work History & Feedback

Contract Renewal Manager

“Thank you!”
5.00
Fixed Price $40

Phone Support Needed

“work well done, thanks”
5.00
2 hrs @ $2.22/hr
Earned $4

Processing Expert

No feedback given
5.00
Fixed Price $1

Customer Service Rep

No feedback given
3.00
33 hrs @ $3.74/hr
Earned $122

Contract Renewal Manager

No feedback given
5.00
Fixed Price $2

Customer Service Representative part time

No feedback given
3.00
24 hrs @ $4.00/hr
Earned $96

Collect Additional Contact Details to Enhance Database

Job in progress

83 hrs @ $5.56/hr
Earned $461

Part Time Virtual Assistant Needed

Job in progress

26 hrs @ $2.50/hr
Earned $65
Tests Taken
Name Percentile Score

Accounting Principles Test

98

Accounting Skills Test (Assets and Revenue)

95

Call Center Skills Test

100

Customer Service Test

98

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

96

English To Spanish Translation Skills Test

17

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

72

MS Excel 2003 Test

83

MS Excel 2007 Test

59

MS PowerPoint 2003 Test

85

MS PowerPoint 2007 Test

95

Management Skills Test

79

Office Skills Test

99

Online Article Writing and Blogging Test (U.S. Version)

73

Resume Writing Skills Test

75

Spanish To English Translation Skills Test

18

Telephone Etiquette Certification

97

Total Quality Management Certification

91

U.S. English Basic Skills Test

96

UK English Basic Skills Test

90