Over the last 9 years, I have been working in the contact center industry in different roles, therefore I have the required experience in dealing with customers in all fields (customer service, sales, lead generation, collections) I also have extensive Project Management and Quality Control background, Im looking to take on new challenges to gain experience in other areas, providing my employer with quality work, exceeding expectations in all delegated tasks.
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|Name||Score (out of 5)||Time to Complete|
|English To Spanish Translation Skills Test||5.00||1st Place!||28 mins|
|Telephone Etiquette Certification||4.15||Top 30%||22 mins|
|Management Skills Test||2.60||Above Average||31 mins|
|Email Etiquette Certification||3.30||Below Average||35 mins|
|U.S. English Basic Skills Test||3.75||Above Average||30 mins|
|English Spelling Test (U.S. Version)||4.25||Below Average||24 mins|