For the past 11 years, I've handled different types of accounts; both outbound & inbound. I've done sales, customer service, appointment setting, etc. I've provided assistance to my clients in several tasks such as Administrative Support (Email & Chat), Internet & Web Research, Order Processing & Data Entry. I am looking for opportunities to provide services that will enable me to expand my areas of responsibilities with further career potential.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.30||Top 20%||21 mins|
|Email Etiquette Certification||4.30||Top 20%||16 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||18 mins|
|U.S. English Basic Skills Test||3.50||Above Average||26 mins|