Awad Hamza
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Awad Hamza

Web, software, Windows, Linux, Desktop Remote Support


Trivandrum, India


My primary skills are in Windows Server, Desktops, Networking, Linux & Software programming. I have been working in IT support services for the past 10 years and have gained great experience in the mentioned domains and also obtained many feedback as well. Global certifications - MCSE 2003, MCTS&MCITP 2008, MCSA 2012, Messaging Admin, SharePoint Admin,SQL admin, RHCE, CCNA, CCNA security, CEH I have enormous expertise and experience in the following areas; Windows Server management Windows patch management Exchange Server implementation, administration & upgrade/migration O365 and GoogleApps administration SQL Server administration Virtualization & server consolidation in Hyper-V & VMware SAN/NAS implementation & administration Backup administration and management in various ... morebackup solutions including BESR, Arcserve, HP Dataprotector, Veeam, Datto, Acronics etc. Desktop, printer/FAX administration& management Network design, implementation & Management Linux administration Web Hosting & Email Hosting Web designing & development Software development IT service change management Problem and incident management IT asset management Capacity Management and requirement analysis Define project scope, goals and deliverable comprehensive analysis of security architecture, standards compliance, and process / methods Below are some of the projects handled; Server & Storage ================ Troubleshooting OS related issues Migration of SBS 2008/2011 from older versions Exchange Server upgrade/migrations from older versions Windows Server upgrade from older versions Migration of Webmail to Exchange Server, O365 & GoogleApps SQL Server Architecture design Designing DR plan for SQL and Exchange environment Veeam backup configuration and DR plan for a VMware server farm Configuring Storage Array and perform IO performance tuning for optimal performance for a Web & SQL farm (VMs) P2V migration in VMware platform with minimal downtime Sett up and configure SAN/NAS devices (Dell MD3000i, MD3200i) Configure high availability of virtual environment in VMware ESXi Linux ===== Troubleshooting OS related issues High availability Asterisk Server Load balancing in AWS Web server fail over set up Web server migration of cPanel/WHM/Plesk servers Network ======= Configure site to site VPN connections using CISCO ASA firewalls Site to Site IPSec VPN Implementation Configure routers and implement NVI technology Configure IP Sec VPN between SonicWall TZ series firewall and Symantec Gateway Setup, configure and administer monitoring tools such as SolarWinds NPM & SAM Desktop ======= Troubleshooting all types of OS related issues Migration of machines from one domain to another and profile migration Antivirus migration System performance tuning Network printer setup Software deployment Maintenance and software/Windows update less

Awad Hamza has added 7 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Aug 2015

    Site-To-Site VPN (Azure)
    Ejaz was very helpful with helping me establish site-to-site VPN connections between multiple field office locations to the Microsoft Azure network. He took the initiative to research the correct process for the client's SonicWall router before our scheduled remote session. He worked slow enough for me to watch what he was doing and explained things when I had questions, so that I could learn for myself how it was done. He also double checked all his work before applying any new settings. After 6 hours of work, we had all 4 office locations connected via VPN to the Azure data center and working well. Money well spent. Thank you again for your hard work, good attitude, prompt service, and adherence to our scheduled appointments. A+
    6 hours
    $20.00 / hr
    $123.33 earned

  • Aug 2014 - Jun 2015

    System Administrator
    19 hours
    $16.67 / hr
    $316.74 earned

  • Aug 2012 - Feb 2015

    MSP NOC Engineer
    672 hours
    $7.89 / hr
    $6,882.21 earned

  • May 2014

    Exchange 2013 Admin
    1 hour
    $16.67 / hr
    $22.23 earned

  • Mar 2014

    Server 2012 Admin
    They took on this project leading me to believe they knew exactly what to do, but seemed they had to research every step as if they were using google. Now this was no easy task but did not feel like they knew much about the problem. The team did a excellent job of responding, the English was very good as well, they did put forth much effort to fixing the issue, just think it was out of their scope of expertise. For less intensive work I would hire them or more general things.
    2 hours
    $16.67 / hr
    $33.34 earned

  • Nov 2013 - Jan 2014

    very responsive. easy to get communicate with
    37 hours
    $11.11 / hr
    $405.51 earned

  • View More (10)

Awad Hamza has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Redhat Linux 9.0 Admin Test 4.75 Top 10% 7 mins
Redhat Linux 9.0 General Test 4.90 Top 10% 5 mins
Apache Server Test (2.0 Family) 4.40 Top 10% 6 mins
Unix Test 4.50 Top 10% 18 mins
TCP/IP Test 4.40 Top 10% 14 mins
Voice Over IP Test 3.25 Top 20% 7 mins
CISCO Test 4.40 Top 10% 14 mins
LAMP Test 4.10 Top 10% 7 mins
PHP Test (Old) 4.75 Top 10% 34 mins
Windows Server 2008 Test 3.50 Top 20% 23 mins
Active Directory Test 3.10 Top 20% 40 mins
Antispam and Antivirus Test 3.50 Above Average 33 mins
Networking Concepts Test 4.50 Top 10% 7 mins
HTML Test 4.40 Top 10% 22 mins
TCP/IP Test 4.00 Top 20% 13 mins
Internet Security Test 2.60 Above Average 36 mins
Knowledge of jQuery 1.3.2 Skills Test 4.00 Above Average 15 mins
Networking Concepts Test 4.10 Top 20% 12 mins
Windows XP Test 4.25 Top 10% 31 mins
Knowledge of WordPress 3.1 Skills Test 3.50 Below Average 25 mins
XHTML 1.0 Test 3.60 Above Average 11 mins
Management Skills Test 2.75 Above Average 17 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 31 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 12 mins
U.S. English Basic Skills Test 3.10 Below Average 29 mins
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Work History

98% Job Success
5,255 hours worked
61 jobs


More than 30 hrs/week


Phone Number: Verified

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