Jaclyn G.
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Jaclyn G.

Virtual Assistant, Administrative Support, Researcher




Highly professional, fast learner, competent at handling multitasking and have an eye for details. I can easily be trained and can work with less supervision. Over 3 years, I've worked as a Virtual Assistant/ Customer Representative, my tasks were mostly administrative works, resolving customer issues, providing general information, data entry, doing inbound and outbound calls. Also over 6 years of Administrative Assistant experience, handle phones, emails, faxes, mail and filing. Prepare and manage correspondence, quotations, purchase orders and delivery orders. Fluent in English, can type as fast as 50 WPM. Strong customer service and communication skills. Providing clients ... morewith better service, I am always up for a new challenge. less

Work History and Feedback

  • Mar 2013 - Jan 2014

    Virtual Assistant

    No feedback given

    3 hours
    $3.89 / hr
    $11.67 earned

  • Mar 2009 - Dec 2012

    Staff Support Virtual Assistant

    No feedback given

    9,093 hours
    $6.11 / hr
    $52,259.89 earned

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Name Score (out of 5) Time to Complete
Virtual Assistant Skills Test 3.15 Below Average 20 mins
Help Desk Certification 2.90 Below Average 15 mins
Management Skills Test 2.75 Above Average 29 mins
Online Article Writing and Blogging Test (U.S. Version) 3.60 Below Average 32 mins
Upwork Readiness Test for Independent Contractors and Company Managers 4.60 Above Average 8 mins
Telephone Etiquette Certification 3.55 Below Average 15 mins
Call Center Skills Test 2.50 Below Average 23 mins
Email Etiquette Certification 3.30 Below Average 14 mins
Customer Service Test 3.50 Below Average 14 mins
English Vocabulary Test (U.S. Version) 3.75 Below Average 23 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 13 mins
Office Skills Test 3.10 Below Average 17 mins
U.S. English Basic Skills Test 2.75 Below Average 21 mins