Beverly D.
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Beverly D.

Sales and Customer Service Manager, Product Researcher, QA, Admin


Surigao City, Philippines


8 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to deliver quality results, exceeds client expectations, and promotes a win-win relationship.

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Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.15 Top 20% 17 mins
Call Center Skills Test 4.40 Top 10% 30 mins
Customer Service Test 4.50 Top 20% 13 mins
Telephone Etiquette Certification 3.85 Below Average 16 mins
Office Skills Test 4.00 Top 30% 27 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 8 mins
Email Etiquette Certification 3.85 Above Average 22 mins
English Vocabulary Test (U.S. Version) 3.90 Above Average 28 mins
U.S. English Basic Skills Test 3.90 Top 30% 20 mins

Work History

100% Job Success
3,191 hours worked
6 jobs


More than 30 hrs/week


Phone Number: Verified

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