Vincent Carlo Galura
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Vincent Carlo Galura

Senior Team Manager for Customer Service/Sales/Technical Support/IT St


Tarlac, Philippines


Over the last 7 years, I have been working in the contact center industry in different roles, therefore I have the required experience in dealing with customers in all fields (Technical Support,Customer Service, Sales, lead generation, Collections) I also have extensive Project Management and Quality Control , Six Sigma background, I’m looking to take on new challenges to gain experience in other areas, providing my employer with quality work, exceeding expectations in all delegated tasks. A self motivated achiever with a penchant for professionalism. I take pride of my works no matter how small and simple the tasks are. A technically business-savvy ... moreIT management professional with reflecting strong leadership qualifications coupled with hands on and networking expertise. Maintain focus on achieving bottom line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Superior record on delivering simultaneous large scale, mission critical projects on time. Team based management style and excellent interpersonal / communication skills IT Strategic Planning / Business Solutions / Team leadership / Project Management Capital Expenditure Planning l/ Contract Negotiations / Vendor Relation/CCNA less

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Work History and Feedback

  • Jun 2013 - Jan 2014

    Categorize email - ongoing MAX $2/hour
    112 hours
    $2.22 / hr
    $249.01 earned

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Name Score (out of 5) Time to Complete
Call Center Skills Test 4.40 Top 10% 37 mins
Customer Service Test 4.60 Top 10% 28 mins
Telephone Etiquette Certification 4.45 Top 10% 35 mins
Outbound Sales Skills Test 2.70 Above Average 21 mins
Management Skills Test 2.90 Above Average 26 mins
Networking Concepts Test 3.40 Above Average 36 mins
Office Skills Test 4.25 Top 10% 19 mins
U.S. English Basic Skills Test 3.50 Above Average 40 mins
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Work History

615 hours worked
6 jobs


More than 30 hrs/week

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