I possess 9 years of admin support experience including 7 years of customer support. I can handle projects which requires any of these skills: Customer support, Virtual assistance, Data entry, Web research, Data mining, Web promotion, Bulk email sending, Data uploading and other skills relevant to admin support. In last 7 years, I have worked for are www.mineeds.com, www.jaredcompany.com, www.madbid.com, www.scentmatchers.com, www.scentcrafters.com, www.linemenrock.com and www.forestglory.com. My main responsibilities were to handle the email and chat support of the website. It also included activities like handling payments and refunds, processing orders, etc. Mostly I have worked for companies dealing in perfumes, ... electronic gadgets, mobile apps, auctions and clothes. I have worked on Freshdesk and Support Suite platforms for email support; for chat support, I have worked on Zopim and Olark. I'm a quick learner and enthusiastic. I look forward to working with any company who is looking for a customer service rep.
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|Name||Score (out of 5)||Time to Complete|
|U.S. English Punctuation and Mechanics Test||4.00||Top 30%||12 mins|
|Computer Aptitude Test||3.85||Top 20%||18 mins|
|MS Excel 2007 Test||4.40||Top 10%||28 mins|
|MS Word 2007 Test||4.00||Top 10%||22 mins|
|Call Center Skills Test||4.25||Top 20%||10 mins|
|Virtual Assistant Skills Test||3.40||Top 30%||14 mins|
|English Vocabulary Test (U.S. Version)||4.75||Top 10%||6 mins|
|Customer Service Test||4.50||Top 20%||9 mins|
|Email Etiquette Certification||4.00||Above Average||7 mins|
|Email Etiquette Certification||4.00||Above Average||12 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||11 mins|
|Windows XP Test||3.50||Top 30%||32 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||14 mins|