I have managed software development projects with durations of two+ years. These projects include both on-site and virtual teams consisting of 50+ technical and administrative personnel. I am a certified Project Management Professional (PMP), Prince2, and am experienced using Microsoft Project, Primavera, Basecamp, JIRA, PeopleSoft, to plan, manage, and report project functions. I have 14 years of experience in management, technical writing, development, operations, editing, business analysis, and user training. I have authored custom system proposals, detailed functional/business requirements, and user manuals. I have an in-depth knowledge of and proficiency in the Microsoft Office suite, ... Photoshop, Visio, Omnigraffle, Fireworks, HTML, PHP, use cases documents, RFI's, RFP's / RFQ's, SOW, as well as substantial experience with other project management systems. My expertise is reflected in quality, on-time, within budget deliveries and I am seeking opportunities to contribute my strengths to your needs. Have worked with value-adding leadership and transformation creating simultaneous top line and button line growth. Managed on-site and virtual (Off-site) / remote teams of 120+ people, The main drivers have been marketing and sales efficiency, improved customer and employee satisfaction, customer service, product management, cross functional business improvements and culture change. Strong emphasis on quality standards and believes in supplying products and services with highest level of quality to my valued clients. It is worth noting that we are amongst the very few are following ISO 9001:2008 and CMM standards. I strictly follow the international standards and ensure truly professional development. Experienced senior executive / Entrepreneur, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement and development, change management and turn-around. Strong strategic management experience in developing strategic directions. By constantly challenging the way things are done combined with the organizational refocusing programs have been the key factors in obtaining the results: ► Significant financial improvement ► Increasing customer base ► Increasing service-level - customer service ► Increasing customer and employee satisfaction. ► Customer oriented approach ► Highly skilled and professional ► Extensive experience in software development ► Cost effective solutions, Quality and on-time delivery International experience of project management positions in USA, Canada, UK, and India. Looking for contractual, part-time and full-time opportunities.
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|Name||Score (out of 5)||Time to Complete|
|Upwork Readiness Test for Independent Contractors and Company Managers||5.00||1st Place!||2 mins|
|Search Engine Optimization Test||3.25||Top 20%||19 mins|
|Customer Service Test||4.00||Below Average||17 mins|