Thomas A.

Thomas A.

Systems Administrator / Customer Service / Technical support

Nairobi, Kenya

$15.00/hr

(4.66)

What's the difference
Overview

A dynamic professional with over five years of experience in Network Management, Systems Administration, Customer Support, Service Delivery, Help Desk support and Project Management. Proven ability to create and deliver solutions tied to business growth, organizational development and Systems/Network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.

Specialized Technical Skills:

* Operating Systems: Wind…

more

Work History & Feedback

Customer Service Administrator

“Thomas Is a good member of staff, unfortunately we required staff who were full time which unfortunately Thomas could not do.Best regards to Thomas in all future work.”
4.25
113 hrs @ $2.22/hr
Earned $251

Helpdesk Service Manager

No feedback given
4.55
383 hrs @ $2.22/hr
Earned $851

excel spreadsheet

No feedback given

0 hrs @ $2.22/hr
Earned $9

Support engineer

No feedback given

177 hrs @ $6.67/hr
Earned $1,395
Tests Taken
Name Percentile Score

Computer Aptitude Test

33

Customer Service Test

80

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

86

Help Desk Certification

46

Knowledge of Windows 7 Skills Test

61

MS Excel 2007 Test

63

MS PowerPoint 2007 Test

57

Networking Concepts Test

35

Office Skills Test

72

Telephone Etiquette Certification

26

U.S. English Basic Skills Test

41

Windows XP Test

64