Allan francis T.

Team Leader/ Tech Support/ CSR/ Email Marketing/ Data entry

singapore, Singapore

$3.89/hr

(5.00)

What's the difference?
Overview

I've been in a Customer service and Technical support trend in my entire
career. Experience taught me how to be effective and efficient in both field,
I'm currently working right now as a Team Manager My responsibilities included
the development and management of my team's KPI, doing a call back to some
customers and making sure that the Team has a friendly atmosphere to increase
their productivity and ensure customer satisfaction, performance evaluation is
one of the responsibility that needs t…

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Work History & Feedback

Contract Renewal Manager

“Thank you!”
5.00
Fixed Price $13

Expert Customer Manager

“Thank you!”
5.00
Fixed Price $40
Tests Taken
Name Percentile Score

Call Center Skills Test

59

Telephone Etiquette Certification

61

Windows XP Test

47