Francis Eronico
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Francis Eronico

Team Lead

$7.78/hr

Bacolod City, Philippines

Overview

I have worked as a Technical Support Specialist for five years.  Responsibilities included troubleshooting portable media players and application, Internet connectivity, Web-based Emails and Email programs like Outlook Express, Outlook 2007 and Mac Mail. I also handled installation and troubleshooting of Anti-virus, Firewall and Parental Control programs. I also have work as an Online Chat Representative for car dealerships in North America. I started home-based work since 2011. I aim to integrate my skills and abilities to be an asset to the company that I will be in.

Work History and Feedback

  • Apr 2011 - Jul 2011

    Microsoft Technologies Expert
    4.55
    We had to end this contract with Franncis because circumstances made it difficult for him to work during the hours we needed him. However, his work was excellent until these circumstances came up. During the time he was able to work with us we found him to be an asset to our team and we regret that he can't continue to be part of the team.
    510 hours
    $2.22 / hr
    $1,131.06 earned

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Tests

Name Score (out of 5) Time to Complete
Microsoft OutLook 2007 Test 3.50 Top 10% 40 mins
Help Desk Certification 3.60 Top 20% 31 mins
Networking Concepts Test 4.10 Top 20% 38 mins
Email Etiquette Certification 4.45 Top 10% 19 mins
MS Excel 2003 Test 3.25 Top 20% 38 mins
Telephone Etiquette Certification 4.30 Top 20% 18 mins
MS Word 2007 Test 3.60 Top 20% 40 mins
MS Word 2003 Test 3.10 Top 30% 38 mins
MS Excel 2007 Test 3.00 Above Average 38 mins
Windows XP Test 3.60 Top 30% 32 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 16 mins
U.S. English Basic Skills Test 4.10 Top 20% 35 mins