John mark C.
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John mark C.

Technical Support / Customer Service Representative


Bacolod, Philippines

Overview Play video

For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make ... morewebsites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business. less

John mark C. has added 4 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jul 2012 - Jan 2013

    Drupal, Joomla, Wordpress expert
    John is a great technical guy! Very good communication skills. Highly recommended! Will work with him again in the future!
    $30.00 earned
    Fixed Price

  • May 2012 - Dec 2012

    Content Managment
    Great work. Very happy. Thank you
    37 hours
    $16.67 / hr
    $613.97 earned

  • Aug 2012

    Technical Support for a Webmaster Tool
    I will be review your results of this trial week and will contact you later if you pass to the next phase
    5 hours
    $8.33 / hr
    $40.32 earned

  • Mar 2010

    Website Designer
    Great worker! He knows whats hes doing! I believe he is one of the top providers on Odesk!
    $72.22 earned
    Fixed Price

John mark C. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
WordPress 2.8 Test 3.00 Above Average 38 mins
Call Center Skills Test 3.90 Above Average 26 mins
Email Etiquette Certification 3.55 Below Average 23 mins
Customer Service Test 3.90 Below Average 19 mins
Windows XP Test 2.75 Below Average 15 mins
English Spelling Test (U.S. Version) 4.25 Below Average 16 mins
English Spelling Test (U.S. Version) 4.00 Below Average 21 mins
U.S. English Basic Skills Test 3.40 Below Average 34 mins
What's the difference?

Work History

100% Job Success
7,007 hours worked
31 jobs


Less than 30 hrs/week
24 hrs response time


Phone Number: Verified


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