Mohammad Ali Mehmood

Mohammad Ali Mehmood

Experienced Customer Support Agent

lahore, Pakistan

$11.11/hr

(5.00)

What's the difference
Overview

I am working as a customer support agent from last 3 and half years directly with oDesk Corporation. During my 3 and half years of experience, I have been professionally trained to Listen patiently, understand the customer problems correctly, gather all the relevant information and compose the best response for the customer to make sure that all of their concerns gets addressed in a very polite, professional and delightful manner. I love working as a customer services representative because I l…

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Mohammad Ali Mehmood has added 6 portfolio pieces. Create an account to review them.

Work History & Feedback

Customer Support Rep (Level II)

“Ali will continue to provide amazing support through a new role. He's been promoted as a Level 3 agent.”
5.00
1,598 hrs

Customer Support Rep (Level II)

“Always meeting our expectations. Reliable contractor.”
5.00
2,220 hrs

contacting potential guests of my morning BNI breakfast meeting

“thanks!”
5.00
60 hrs @ $4.44/hr
Earned $267

Customer Support Rep (Level II)

“Always meeting our expectations. Reliable contractor.”
5.00
86 hrs

Customer Support Rep (Level II)

“Ali is very hardworking and committed. Congratulations on your promotion!”
5.00
515 hrs

Create PowerPoint Presentations and Conduct Research

“Great work!”
5.00
2 hrs @ $11.11/hr
Earned $26

Community Moderator

Job in progress

158 hrs @ $6.67/hr
Earned $1,036
Tests Taken
Name Percentile Score

Adobe Photoshop CS3 Test

70

Call Center Skills Test

83

English Spelling Test (U.S. Version)

96

Help Desk Certification

72

MS Excel 2003 Test

93

MS PowerPoint 2003 Test

81

MS PowerPoint 2007 Test

74

MS Word 2000 Test

91

MS Word 2003 Test

83

MS Word 2007 Test

98

Management Skills Test

57

Office Skills Test

65

Organizational Behavior Test

86

Outbound Sales Skills Test

66

U.S. Word Usage Test

51

Windows XP Test

74