I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.
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|Name||Score (out of 5)||Time to Complete|
|Windows Vista Administration Test||2.50||Top 30%||40 mins|
|Customer Service Test||4.75||Top 10%||26 mins|
|Antispam and Antivirus Test||3.10||Below Average||37 mins|
|Email Etiquette Certification||4.15||Top 30%||21 mins|
|Management Skills Test||2.50||Above Average||29 mins|
|Telephone Etiquette Certification||4.00||Above Average||23 mins|
|Windows XP Test||3.60||Top 30%||37 mins|