Within the 13 years, I have been working with different multinational companies and with them, I gained a multitude of technical knowledge, I would like to be able to share them with you. If ever I get any work from you, I promised that I'll do everything I could to finish them in a timely manner and be professional all the time. I am knowledgeable in MS Office programs, such as Excel, Word and Power Point. I also have a slight background in MS Access. I have great troubleshooting experience in MS Outlook and Outlook Express. As a Technical Support Representative for ... 6 years I have gained enough knowledge a Customer Service Representative should have. As an online provider for more than seven years I know how to work the work and talk the talk.
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||4.10||Top 10%||24 mins|
|Call Center Skills Test||4.50||Top 10%||25 mins|
|Email Etiquette Certification||4.55||Top 10%||19 mins|
|U.S. English Chicago Style Editing Skills Test (For Writing Professionals)||3.75||Top 30%||22 mins|
|Management Skills Test||2.90||Above Average||33 mins|
|Windows XP Test||4.00||Top 10%||12 mins|
|Telephone Etiquette Certification||4.15||Top 30%||13 mins|
|Customer Service Test||4.25||Above Average||28 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||17 mins|
|Office Skills Test||3.90||Top 30%||12 mins|
|U.S. English Basic Skills Test||3.75||Above Average||15 mins|