Farheen I.
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Farheen I.

Your Best Customer Service Representative


Karachi, Pakistan


One of the Best! Providing *Flawless* Work Assistance as a Professional Provider. I am a results-oriented, knowledgeable and reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. Dedicated to building long lasting and effective relationships with clients and delivering exceptional customer service with a friendly, upbeat attitude. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in Customer Service, Technical Support, Administrative Support, Transcription, Virtual Assistance and Email Handling. Customer's satisfaction is ... moremy guarantee. My Work Ethics: Time is expensive and I give you the best in that time. I have self taught myself any relevant computer programs that I felt I will need to unify my skills. Communication: I have a fast response to all employers’ queries and concerns. I’ll be available to communicate via email, yahoo messenger, Windows Live Messenger, Skype & Google Talk. I check my emails several times a day and mostly reachable via Messengers. My typing speed = 65 wpm. Some tasks that I am excellent with: - Online/Offline data entry - Web Research - Project Management - Live Chat Support Assistance - Email Handling - Customer Support - Inbound Calling - Ms Office related work - Complaint Handling & - Virtual assistance / Secretarial Support - Expert in Sales Force and many other CRMs My English skills are 5/5 in Reading, Writing and Speaking. Invite me to work for you and I'll be your Best Representative! less

Farheen I. has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Oct 2014 - Feb 2015

    Extraordinary Support Representative - Part-time

    No feedback given

    99 hours
    $5.56 / hr
    $553.22 earned

  • May 2014

    Personal virtual assistant offering phone support.
    No shows are not acceptable.
    6 hours
    $2.83 / hr
    $16.50 earned

  • Apr 2014

    Animals of India for kids Powerpoint creation
    Really pleased with her efforts in such a short timeframe!
    $8.78 earned
    Fixed Price

  • Jan 2014 - Feb 2014

    Customer Service Specialist
    It has been a pleasure working with Farheen. She is intelligent, smart and very dedicated. We are going to keep her resume and make sure that we contact her in the future.
    35 hours
    $3.33 / hr
    $117.11 earned

  • Feb 2013 - Nov 2013


    No feedback given

    299 hours
    $4.44 / hr
    $1,327.56 earned

  • Jul 2013

    Virtual Assistant Needed Immediately
    The freelancer has made this comment private
    2 hours
    $5.56 / hr
    $8.34 earned

  • View More (6)

Farheen I. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 24 mins
Telephone Etiquette Certification 4.45 Top 10% 20 mins
Selling Skills Test 2.50 Above Average 39 mins
Help Desk Certification 3.40 Top 30% 40 mins
Call Center Skills Test 4.10 Top 20% 30 mins
MS Excel 2007 Test 3.40 Top 30% 40 mins
Email Etiquette Certification 4.15 Top 30% 20 mins
English Vocabulary Test (U.S. Version) 4.50 Top 20% 40 mins
Customer Service Test 4.00 Below Average 28 mins
U.S. English Basic Skills Test 3.60 Above Average 21 mins

Work History

61% Job Success
2,656 hours worked
23 jobs


More than 30 hrs/week


Phone Number: Verified

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