Dorie L.

Dorie L.

US-Professional Customer Service | Management | Quality | Admin.

Huntington, United States



What's the difference
Dorie L.

•Objective: To obtain the goals of the company, and to meet those goals to the best of my ability.

Over 15 years’ experience in customer service orientated positions with a proven record of upholding the highest level of overall quality results, customer resolution outcomes, employee training and support.

Demonstrated success record in:
•Exceeding company expectations through proven performance resulting in advancement.
•High customer satisfaction through efficient and quick issue resolutions.…


Work History & Feedback

(USA Only) Customer Support Guru for Print Website

“Generally good work. Scheduling conflicts prevented continuation of the contract at this time. Best of luck with future endeavors.”
48 hrs @ $7.78/hr
Earned $376

Client Setup Manager (NORTH AMERICAN ONLY)

“Dorie was great, I have just decided to go local, due to the timezone issues.”
16 hrs @ $6.00/hr
Earned $97

Website content writing

“Thank you for the great work.”
Fixed Price $8

Health Insurance Claims and Billing

“Dorie is amazing. She is extremely bright and demonstrated excellent computer skills as well as initiative and creativity. At first she was fair at communicating when she would not be available. More recent difficulties in finding out if she was available for work led me to look for a replacement. She was professional in understanding the termination and I would be open to working with her again.”
1,975 hrs @ $7.79/hr
Earned $16,401

Customer Service, Billing - Calls/Emails, Scheduling

“Dorie did a great job for us! Some personal issues came up for her which were unfortunate and beyond her control. We will happily rehire her when she's ready.”
45 hrs @ $7.78/hr
Earned $350

Health Insurance Claims and Billing

“Dorie has been just great. Her computer skills are very good. She has been energetic in taking on tasks, showing initiative in solving problems, communicating with me when she is not going to be online and so on and so forth.”
72 hrs @ $5.56/hr
Earned $572
Tests Taken
Name Percentile Score

Call Center Skills Test


Customer Service Test


Email Etiquette Certification


English Spelling Test (U.S. Version)


MS Word 2007 Test


Office Skills Test


Telephone Etiquette Certification


Telephone Etiquette Certification


U.S. English Basic Skills Test