Francesca Peachey

Francesca Peachey

Digital Customer Service Virtual Assistant

Felixstowe, United Kingdom

$16.67/hr

(4.97)

What's the difference?
Overview

Hello! Thank you for stopping by to view my profile.

I am a Top Rated freelance virtual assistant specialising in digital customer service support through various channels for busy small businesses. I am proud to have a strong background, over 4,000 hours through oDesk and fantastic reviews from my happy clients!

I use a Windows 8.1 laptop, Android smartphone and I am proficient with a range of VoIP, live chat, office suite, communication, CRM and email applications.

When I'm not putting pen…

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Francesca Peachey has added 1 portfolio piece. Create an account to review them.

Work History & Feedback

Experienced Call Center Agents (f/m) for patient calls in UK

“Thank you for working with us! You did a very good job!”
4.55
244 hrs @ $13.89/hr
Earned $3,391

English Native Speaker to Correct my Essay in English

“Francesca is a perfect partner to work with! Very fast and communicative!”
5.00
Fixed Price $20

Customer Support Superstar!

“Over the two years Francesca worked with us as a Customer Support Representative, she provided an impeccable level of service. Her ability to build relationships with customers and creatively, yet critically problem solve are two of her top qualities. I would without a doubt recommend her.”
5.00
464 hrs

Customer Support Superstar!

“Over the two years Francesca worked with us as a Customer Support Representative, she provided an impeccable level of service. Her ability to build relationships with customers and creatively, yet critically problem solve are two of her top qualities. I would without a doubt recommend her.”
5.00
2,764 hrs

Blog Writer

“Great writer! Will be using again! :)”
4.50
Fixed Price $50

Looking For A+ Blog Writers

“Thanks for your help”
5.00
0 hrs @ $8.33/hr
Earned $3

Customer Support Agent

Job in progress

786 hrs @ $12.53/hr
Earned $9,276
Tests Taken
Name Percentile Score

Customer Service Test

98

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

90

Office Skills Test

72

U.S. English Basic Skills Test

98