William Sanchez
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William Sanchez

Technical Help Desk Consultant / Support and Technological Partner

$8.89/hr

Binangonan Rizal, Philippines


William Sanchez has added 2 portfolio pieces. Create an account to review them.

Objective: Middle management position in Information Technology production and operations segment ... morewith clear objective of leading a team achieve company goals thru sound and systematic operational management. Summary: More than 10 years in the I.T. field and Business Processing Outsourcing Industry. Proven track record in technology aggregation projects in multi-national companies. Broad range of knowledge in Desks support, sales, and customer service. Demonstrated skills and capability in managing large team and has a high understanding of building relationship through applied techniques in perception management. less

Overview

Objective: Middle management position in Information Technology production and operations segment with clear objective of leading a team achieve company goals thru sound and systematic operational management. Summary: More than 10 years in the I.T. field and Business Processing Outsourcing Industry. Proven track record in technology aggregation projects in multi-national companies. Broad range of knowledge in Desks support, sales, and customer service. Demonstrated skills and capability in managing large team and has a high understanding of building relationship through applied techniques in perception management.

William Sanchez
Drop Here

William Sanchez

$8.89 /hr

Technical Help Desk Consultant / Support and Technological Partner

Binangonan Rizal, Philippines

Overview

Objective: Middle management position in Information Technology production and operations segment with clear objective of leading a team achieve company goals thru sound and systematic operational management. Summary: More than 10 years in the I.T. field and Business Processing Outsourcing Industry. Proven track record in technology aggregation projects in multi-national companies. Broad range of knowledge in Desks support, sales, and customer service. Demonstrated skills and capability in managing large team and has a high understanding of building relationship through applied techniques in perception ... moremanagement. less

William Sanchez has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Customer Support Team Manager

    Oct 2010
    5.00
    $60.00 earned
    Fixed Price

  • Expert Customer Manager

    Aug 2010
    5.00
    Thank you!
    $40.00 earned
    Fixed Price

  • Customer Support Representative - Computer Software Company

    Mar 2010 - May 2010
    5.00
    The freelancer has made this comment private

    358 hours

    $4.00 / hr
    $1,531.97 earned

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!19 mins
Internet Marketing Test4.25Top 30%28 mins
Help Desk Certification3.00Below Average29 mins
Windows XP Test4.00Top 10%33 mins
Call Center Skills Test3.75Above Average21 mins
English Vocabulary Test (U.S. Version)4.40Top 30%28 mins
Upwork Readiness Test for Independent Contractors and Company Managers4.60Above Average15 mins
Customer Service Test3.90Below Average14 mins
U.S. English Basic Skills Test3.75Above Average26 mins
U.S. English Basic Skills Test3.25Below Average32 mins
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Work History
358 hours worked
3 jobs
Availability
Available
More than 30 hrs/week
Profile Link
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