Renee Lucia Jarquin Lovo
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Renee Lucia Jarquin Lovo

Customer Service Expert

$6.67/hr

Managua, Nicaragua

I have a Degree on Hospitality Management and Tourism (2012) ... moreUniversidad Americana (UAM). I have 5year call center experience which have made me familiar with call center business. I am experienced in working with Microsoft applications and networking. I was a team lead in different client programs. My goal is to acquire a job where my skills would be most efficient and learn new ideas at the same time. worked at 3 different Customer Service Companies, Accedo, Sitel and AVS. all three Specialize on Customer Service 100%. I have experience as a relationship Manager as well, primary role is providing a great customer experience. I also worked at Walt Disney World Company in Orlando Florida, worked at Guest Services. Skills Good filing and organizational skills Good customer-relations background Great computer skills Skilled with MS Office (Word, PowerPoint, Excel) Knowledge in Graphic Design less

Overview

I have a Degree on Hospitality Management and Tourism (2012) Universidad Americana (UAM). I have 5year call center experience which have made me familiar with call center business. I am experienced in working with Microsoft applications and networking. I was a team lead in different client programs. My goal is to acquire a job where my skills would be most efficient and learn new ideas at the same time. worked at 3 different Customer Service Companies, Accedo, Sitel and AVS. all three Specialize on Customer Service 100%. I have experience as a relationship Manager as well, primary role is providing ... morea great customer experience. I also worked at Walt Disney World Company in Orlando Florida, worked at Guest Services. Skills Good filing and organizational skills Good customer-relations background Great computer skills Skilled with MS Office (Word, PowerPoint, Excel) Knowledge in Graphic Design less

Renee Lucia Jarquin Lovo
Drop Here

Renee Lucia Jarquin Lovo

$6.67 /hr

Customer Service Expert

Managua, Nicaragua

Overview

I have a Degree on Hospitality Management and Tourism (2012) Universidad Americana (UAM). I have 5year call center experience which have made me familiar with call center business. I am experienced in working with Microsoft applications and networking. I was a team lead in different client programs. My goal is to acquire a job where my skills would be most efficient and learn new ideas at the same time. worked at 3 different Customer Service Companies, Accedo, Sitel and AVS. ... moreall three Specialize on Customer Service 100%. I have experience as a relationship Manager as well, primary role is providing a great customer experience. I also worked at Walt Disney World Company in Orlando Florida, worked at Guest Services. Skills Good filing and organizational skills Good customer-relations background Great computer skills Skilled with MS Office (Word, PowerPoint, Excel) Knowledge in Graphic Design less

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Tests

NameScore (out of 5)Time to Complete
Help Desk Certification3.50Top 20%18 mins
Spanish To English Translation Skills Test4.10Below Average24 mins
Call Center Skills Test4.00Top 30%23 mins
Telephone Etiquette Certification4.00Above Average19 mins
Office Skills Test3.90Top 30%16 mins