I am very motivated and a team player. I started working full-time as a freelance consultant/project manager and further strengthen my skills. I can easily connect with other professionals from different cultures and I work best under pressure. Communication is second nature to me and with my strong technical background, I always aim to provide a solid customer service experience for the clients. • Over 18 years I.T. experience in technical sales supports, I.T. consultancy and help desk support. • Drive change through innovative solutions that will strengthen organizational processes and enhance productivity. • An active proponent of ... collaborative leadership and participative management with the ability to clearly communicate complex issues and ideas into manageable components. • Establishes innovative solutions that drive change, strengthen organizations, and enhance productivity. • Uncommon planning, team building, negotiating, mentoring, and communication skills. • Strong technical background ensures through project knowledge; further, solid customer service and project management experience ensures quality management and satisfactory results. Proven Record of Delivering: • Capital Project Management • Leadership & Team Building • Cross-functional Leadership • Executive Presentation • Strategic Planning • Customer-centric Solutions • Performance Management • Efficiency Improvement • Multi-site Administration • Web Site Development & Enhancements • Web Applications and Services Projects
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|Name||Score (out of 5)||Time to Complete|
|MS Word 2003 Test||4.25||Top 10%||35 mins|
|Email Etiquette Certification||4.45||Top 10%||13 mins|
|Windows XP Test||4.25||Top 10%||16 mins|
|Telephone Etiquette Certification||4.30||Top 20%||14 mins|
|Upwork Readiness Test for Independent Contractors and Company Managers||4.60||Above Average||42 mins|
|Email Etiquette Certification||3.55||Below Average||12 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||18 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||12 mins|
|U.S. English Basic Skills Test||3.90||Top 30%||29 mins|