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Divina M.
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Divina M.

Customer Service/Phone support/ Marketing Online/ Data entry

$4.00/hr

Tacloban City, Philippines


Divina M. has added 1 portfolio piece. Create an account to review it.

I am an experienced Customer Service / Sales Representative who ... morehas worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the US and noting how to adjust with our time here in the Philippines is a major factor. Not to mention the ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team. less

Overview

I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the US and noting how to adjust with our time here in the Philippines is a major factor. Not to mention ... morethe ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team. less

Divina M.
Drop Here

Divina M.

$4.00 /hr

Customer Service/Phone support/ Marketing Online/ Data entry

Tacloban City, Philippines

Overview

I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the ... moreUS and noting how to adjust with our time here in the Philippines is a major factor. Not to mention the ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team. less

Divina M. has added 1 portfolio piece. Create an account to review it.

Divina M. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification4.00Above Average23 mins
Call Center Skills Test3.75Above Average28 mins
Office Skills Test3.10Below Average31 mins
U.S. English Basic Skills Test3.75Above Average26 mins
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Work History
1,641 hours worked
7 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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