Selene M.

Selene M.

Customer Service Expert - Community Manager - English/Spanish

Distrito Federal, Mexico

$15.00/hr

(5.00)

What's the difference
Overview

Over the last 7 years, I have worked in the Customer Service industry. I delivered customer service to a wide variety of business: e-commerce businesses, prepaid calling cards, international banks and internet services companies. Also, when I was working at an international bank, I got experience in the fraud prevention department. I am seeking opportunities to deliver Customer Service in English and/or Spanish.

Work History & Feedback

Personal Asistant - Spanish/Excel

“Selene is a great resource and a wonderful person. She has never let us down.”
5.00
327 hrs @ $6.67/hr
Earned $2,179

Norwegian, Swedish, Danish, Spanish, Dutch PRODUCT DESCRIPTIONS START TODAY

“Thanks for your hard work, work was to standard and delivered on time. Thanks again”
5.00
Fixed Price $62

Web Site Translation

“Quality work, great communication and deadlines.”
5.00
111 hrs @ $5.56/hr
Earned $616

Everest Customer Support

No feedback given
5.00
Fixed Price $67

Spanish Speaker Research Project - Looking for Concession Trailer / Taco Truck Manufacturers in Mexico

No feedback given

8 hrs @ $5.56/hr
Earned $44

Looking for Mexicans to participate in an online usability study

Job in progress

Fixed Price $20

Customer Support

Job in progress

788 hrs @ $11.11/hr
Earned $8,757
Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

89

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

75

English Spelling Test (UK Version)

67

English Vocabulary Test (U.S. Version)

60

Internet Marketing Test

80

Office Skills Test

86

Spanish Spelling Skills Test

91

Spanish Vocabulary Skills Test

91

Spanish Word Usage Test

92

Telephone Etiquette Certification

92